Returns & Refund Policy

Last updated: 1 July 2026

1. Return Eligibility

Returns/exchanges accepted for wrong product delivered, damaged items, or significant deviation from description. Request within 7 days of delivery with photographs.

2. Non-Returnable Items

• Products with signs of use, washing or alteration
• Customised or cut-to-order fabrics
• Items returned without original packaging/tags

3. Refund Process

Prepaid refunds to original payment method within 7–10 business days. COD refunds via bank transfer within 7–10 business days after approval.